Terms of service

Last modified: January 15, 2025

  • Introduction
  • Services Provided
  • Client Responsibilities
  • Payment & Refund Policy
  • Service Modifications & Availability
  • Limitation of Liability
  • Intellectual Property
  • Termination of Services
  • Privacy & Data Protection
  • Dispute Resolution
  • Changes to These Terms

Introduction

Welcome to Brinx Digital Agency (“we,” “us,” “our”). By using our services, you agree to the following terms and conditions. Please read them carefully.

We specialize in setting up AI-powered voice receptionists for businesses. These Terms of Service (“Terms”) govern your use of our services.

Services Provided

Brinx Digital Agency offers AI receptionist setup services, including:

  • AI receptionist configuration and customization

  • CRM and calendar integrations

  • Call flow and automation setup

  • Ongoing support and optimization

We do not develop AI software; we set up and integrate third-party AI solutions for businesses.

Client Responsibilities

By using our services, you agree to:

  • Provide accurate information required for setup and integration.

  • Ensure compliance with local laws and regulations regarding AI use.

  • Maintain any necessary third-party subscriptions required for AI services.

Payment & Refund Policy

  • All payments must be made in accordance with the agreed pricing plan.

  • Refunds are not available once setup has been completed and delivered.

  • Late payments may result in service suspension.

Service Modifications & Availability

  • We reserve the right to update or modify our services as needed.

  • While we strive for uninterrupted service, we are not responsible for third-party software downtime.

Limitation of Liability

  • We are not liable for any direct, indirect, or incidental damages resulting from the use of AI services.

  • We do not guarantee 100% accuracy of AI-generated responses.

Intellectual Property

  • We are not liable for any direct, indirect, or incidental damages resulting from the use of AI services.

  • We do not guarantee 100% accuracy of AI-generated responses.

Termination of Services

We reserve the right to terminate or suspend services if:

  • You violate these Terms.

  • Payment obligations are not met.

Privacy & Data Protection

  • We do not store or process personal data beyond what is necessary for service setup.

  • Your data may be subject to the privacy policies of third-party AI providers.

Dispute Resolution

  • Any disputes shall be resolved through good-faith negotiations.

  • If unresolved, disputes will be subject to binding arbitration in Nigeria.

Changes to These Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.